Privacy Policy

Last updated: [March 26, 2025]

1. Introduction

At Anonymous Friend, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. By using our services, you agree to the collection and processing of your personal data as outlined in this Privacy Policy.

2. Information We Collect

When you use our services, we collect the following personal information:

  • First Name: To personalize your experience during our 1:1 audio calls.
  • Email Address: For communication related to your account, service updates, and digital product delivery.
  • Payment Information: While we do not store payment details, our third-party payment processors collect and process payment data securely.

3. How We Use Your Information

We use the collected personal data for the following purposes:

  • To Provide Services: Your first name and email facilitate our 1:1 audio calls and the purchase of digital products.
  • To Send Communications: We send important updates, promotional content, and newsletters to the email address you provide.
  • Payment Processing: Payments for 1:1 calls are processed via Stripe, and payments for digital products are processed via Paddle. We do not store your payment details.

4. Payment Processing & Security

  • 1:1 Audio Calls: Payments are processed securely via Stripe. By using Stripe, you agree to their Terms of Service and Privacy Policy.
  • Digital Products: Payments for digital products (guides, books, etc.) are handled by Paddle. By using Paddle, you agree to their Terms of Service and Privacy Policy.
  • Cardholder Authorization: If you use a payment method that is not in your name, you confirm that you have the explicit authorization of the cardholder to complete the transaction. Anonymous Friend is not responsible for any unauthorized use of payment methods.

5. Storing Your Personal Data

We store your first name and email address in our email marketing platform for communication purposes. The security of your data is managed by the respective platform, and we comply with GDPR guidelines. Please note that we do not store any other personal information or sell customer data.

6. Marketing Communications

By providing your email address, you consent to receiving marketing emails, updates, and promotions related to our services. You can opt out at any time by clicking “Unsubscribe” in the emails or contacting us directly.

7. Data Retention

We retain your data for as long as necessary for the purposes mentioned in this Privacy Policy or as required by law. If you wish to delete your data, please contact us at loneliness.relief (at) gmail.com.

8. Your Rights Under GDPR

As an EU user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal exceptions.
  • Right to Restriction: Limit the processing of your data in certain situations.
  • Right to Data Portability: Transfer your data to another service provider.
  • Right to Object: Object to the processing of your personal data for direct marketing.

To exercise these rights, contact us at loneliness.relief (at) gmail.com.

9. Data Security

While we do not directly store your payment data, we rely on third-party services (such as Stripe, Paddle, and our email marketing platform) to handle your data securely in compliance with GDPR. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Sharing Your Data

We do not sell or share your personal data for marketing purposes. Your data may be shared with trusted third-party service providers (such as Stripe, Paddle, and our email marketing platform) for the purposes outlined in this Privacy Policy. These parties are committed to protecting your information according to GDPR.

11. International Data Transfers

We process and store your data primarily within the EU. If your data is transferred outside the EU (e.g., for payment processing by Stripe or Paddle), we ensure appropriate protections are in place.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately. Please review this page periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: loneliness.relief (at) gmail.com